Welcome to EVACO FASHION

We can personalize your order by doing a presentable wrap to your ordered item and attached it with a gift card containing your greeting message. (FOC )
Specific date of delivery can be arranged.
**For purchases of more than 5 items of same or different designs and colors ,you will automatically be qualified to enjoy wholesale pricing.(Applicable to apparels only)
Read on to find out more.

Monday, July 6, 2009

TERMS & CONDITIONS

Please read the following terms & conditions and guidelines carefully.


Terms & Conditions

1. Items sold are not refundable or exchangeable. A detailed description of every ordered item will be sent to you for easy reference.

2. Buyer hereby agrees that an 1 inch discrepancy for cloth measurements is allowed. This is due to different ways of measurements adopted by different countries.

3. Orders will be processed on first come first serve basis. In the event that We are out of stocks, we shall propose for replacement. Failing which, your payment will be refunded to you accordingly.

4. Once the goods are sent out, they are deemed sent and received.

5. All items will be only delivered upon receipt of payment.

6. It is important to have someone to receive the goods as signature of recipient is required.

7. All information pertaining to your orders will be kept confidential.

8. We reserve the right to make changes to our site, policies and the terms & conditions at any point of time, without notification.

9. By using this site, you agree to be bound by our Terms & Conditions.

Note: The above term and conditions apply for both READY STOCK and PRE ORDER purchases.

  • For Ready Stock Purchases, goods will be sent out within 1 to 2 working days from date of receiving full payment.

  • For Pre- Order Purchases, a non refundable deposit is required. And when the goods arrive, we shall notify you accordingly so that the balanced payment can be made.

Once full payment is received, you will receive your goods within 2 to 5 working days.

* The normal lead time for Pre Order Purchases will normally range from 5 to 7 days.

Guidelines to return/exchange of goods purchase

Our company does careful inspection of all goods before any delivery is made. As such, goods purchased are not returnable except for damage caused by stain or holes of more than 5 cm.

Note on quality /Disclaimer

All apparels as appeared on our website may have slight differences in terms of color. This could be due to lighting in photography or/and different computer displays.. However, we shall at all times match the closest resemblance as you see on our website.

Evaco Fashion does not accept exchange or refund under any of the following circumstances.-

(1) dislike the color

(2) color differences

(3) not as attractive as expected

(4) too transparent

(5) fabric too thin/too thick

(6) size too big or too small

(7) not comfortable

(8) look a bit different

(9) cutting/tailoring not as expected.

(10) Minor stain

(11) Color faded

Despite the above guidelines, we wish to assure that our Sales Consultants will always strive to make your purchase satisfactory. They may just call you up once your order has been made.

Exchange policy

An exchange will be made if:

1. The colour of the delivered product is not the colour that the customer has ordered.

2. Delivering the wrong size of product as against the ordered size.

3. If product is torn/damaged upon receipt.

All exchange must be notified to EVACO fashion within 3 days from date of receipt. Item tag must be retained and sent back for verification purpose. All items to be exchanged should retain their original properties. ( i.e. not to be washed or altered )

THIS IS THE GOOD NEWS.

If your ordered item matches your expectation except that you would like to change the color. You can do so by just returning your ordered item within 3 days from date of receipt ( In good condition ), pay an additional Rm 10.00 as shipping and handling costs, and we can arrange for you.

*Fees applicable to Malaysia only. Fees are different for other countries.

Refund policy

We will make FULL REFUND if ordered items are out of stock.